Different kinds of products are available in our company. We're pleased to get your Inquiry and we will reply you as soon as possible. We stick to the principle of "quality first, service first, continuous improvement and innovation to meet the customers" for the management and "zero defect, zero complaints" as the quality objective.
1. Q: How to guarantee the quality of your products ?
A: All goods are new and original with 365 days guarantee.
2. Q: Could Heneng Trade provide Technology Support?
A: We're in this field many year. If there's any problem,
please contact us,we'll provide suggestion from our
engineer and the Manufacturer to help you solve the problem.
3. Q: What warranty does Heneng Trade Provide ?
A: All parts we sell have 30 days return policy from the day
of shipment, but if Damage we are unable to replace it.
4. Q: What shipment Service Heneng Trade Provide?
A: We Ship via DHL,Araemx, FEDEX, UPS, EMS express,
depends on customer's requirement.
5. Q: What is your shipment procedure after getting the payment?
A: We dispatch the goods within 1 day after getting the payment,
Air shipping usually take 3-5working days to reach there on
destination place, we will provide the tracking number to you
when we dispatch goods.